Optyk Rozmus Terms & Conditions

Making a purchase

Optyk Rozmus aims to make your shopping experience as easy as possible. To place an order select the item you wish to purchase in the size and options of your choice by clicking on the corresponding box to add the item into the shopping cart. Should you have any sizing or prescription queries, please contact us directly and we will be happy to help.

Order acceptance

Orders placed with our online Opticians are an offer to purchase and are subject to acceptance by Optyk Rozmus. We always try to ensure availability of our products, but sometimes stock can sell out quickly. In the rare event this occurs, we will contact you to advise on when products can be delivered or suggest an alternative purchase or full refund if there is a delay for delivery. The customer is responsible for the information provided to us on prescription, address, personal details, delivery address and method of payment and that said details are true and accurate. Any changes to such details must be sent immediately to our Customer Service team on CS@OptykRozmus.com. Acceptance of such changes are subject to the written (email) receipt from Optyk Rozmus. 

Credit Card and Payment Security

All online transactions are encrypted, to ensure your purchases and card details are private and protected as they travel to us via the internet. We accept orders only from web browsers by Secure Socket Layer (SSL) technology, which means you cannot inadvertently place an order through an unsecured connection. For more information on our security and privacy please click here.

Brand Rights

All elements of the Optyk Rozmus website, including images, technology and designs are protected by Optyk Rozmus Copyright. Images may not be reproduced or products represented for onward customer sale, without express consent from Optyk Rozmus.

Personal Information

Optyk Rozmus will treat customers' personal information with respect and in accordance with data protection legislation. In submitting data the customer undertakes that Optyk Rozmus may: Contact you by telephone, email or mail about your order. Contact you by mail or email from time to time if you have agreed to join our mailing list. Verify your delivery address details where a card holder address is different from a shipping address. For more information on our security and privacy please click here.

Customer Service

Please contact us if our Customer Service Team can be of assistance with any enquiry. Email is CS@OptykRozmus.com for more information on contacting us please click here.